Week 1
Pre-Audit
Performed by Us
ISO 22483
ISO 22483
“The ISO 22483:2020 defines quality standards and offers recommendations for hotels across various aspects of their operations. These requirements apply to staff, service, events, entertainment activities, safety and security, maintenance, cleanliness, supply management, and guest satisfaction. Notably, these guidelines are relevant regardless of the hotel’s classification or category, and whether services are provided directly by internal staff or through subcontractors.” – ISO.org, Switzerland
The process is
Pre-Audit completed by us
Initial non compliance Issues raised and settled (Part 1)
Stage 1 by the Certification Body – checking documentation produced by the Pre-Audit
Final non compliance issued raised and settled (Part 2)
Stage 2 by the Certification Body – interviews and assessment
On compliance, the hotel is awarded the corresponding ISO certification
In short, you first get a Pre-Audit from us so that the documentation is in place, and if any non compliance issues arise, they can be sorted out prior to inspection by the Certifying Body. It saves the hotel time and money.
Time-Line
1-2 days
Stage 1
Certification Body
6 weeks
Hotel fixes non conformities
3-5 days
Stage 2
Certification Body
An ISO certification lasts for 3 years.
Short Surveillance Audits take place once a year to ensure that practices are still in place.
Request A Quote For An ISO 22483 Pre-Audit